![]() ![]() Just picked up the Surface Pro I5 Friday. ![]() ![]() That thread has 231 replies, and 250 people marked “Me Too.” I'm losing some of my school work because of it. I check the setting and a few other things but still randomly turns off without warning. Becca05 on the Microsoft Answers forum says:įor some reason my new Surface is shutting off randomly. Or, at least, the problem isn’t as marked.įorums are ablaze with complaints about the new Surface Pro-the one that doesn’t have a model number but is generally known as Surface Pro 2017. For reasons as yet unknown, and not discussed by Microsoft, newer hardware doesn’t seem to have the same problem. If you have a new Surface Pro 2017 and it keeps dying unexpectedly, the best current advice is to turn it in for a replacement-while you still can.
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